These presentations will cover empathy, a critical HR leadership skill that helps build and sustain positive workplace relationships, foster diversity and inclusion, encourage cooperation and collaboration and facilitate conflict management.
Empathy is such a crucial business skill because it enables people to work cooperatively with others who have very different experiences and opinions. As a key component of emotional intelligence, empathy is the foundation of treating others with acceptance and compassion. Fostering an empathetic culture isn’t always a seamless process. One of the biggest challenges is closing the “empathy gap”—the difference in how employers and employees define empathy, value it and demonstrate it.